Privacy & Policy

Our Commitment to Your Privacy

At Bandhan Milaap, we deeply value your trust and are fully committed to protecting the privacy of every individual who uses our matrimonial services. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your personal data.

By submitting your profile or using our services through our website, WhatsApp or any other channel, you agree to the practices described in this policy.

Information We Collect

We collect only the information necessary to provide our matchmaking services effectively and responsibly.

Personal Information

• Full name, age, date of birth and gender
• Religion, caste and community preference
• Location — state, city and residential area
• Contact number (for WhatsApp-based communication)
• Educational and professional background (optional)
• Partner preferences submitted voluntarily

Technical Information

• Device type and browser information when visiting our website
• IP address for security and fraud prevention purposes
• Interaction data such as pages visited and time spent

How We Use Your Information

Your information is used solely to facilitate genuine matrimonial matchmaking and improve your experience with our services.

• To verify your profile and include it in our matchmaking database after approval
• To suggest and share compatible profiles based on your stated preferences
• To communicate match recommendations and service updates via WhatsApp or call
• To maintain the integrity and security of our member database
• To resolve disputes or support requests related to our services

Special Privacy Protection for Female Profiles

We follow a strict and dedicated privacy policy for all female members of Bandhan Milaap. The safety, dignity and privacy of women is our absolute priority.

• Only essential, non-sensitive information is shared during the initial phase of matchmaking
• Personal contact details, photographs and sensitive information are shared only after mutual consent from both parties
• We never share a female member’s contact number with any party without her or her family’s explicit approval
• Female profiles are handled with the highest level of confidentiality at every stage

Data Sharing & Third Parties

We do not sell or share your personal information with any external company, advertiser or third-party service for commercial purposes.

Your data may be shared only in the following limited situations:

• With other verified members of our platform — only the information required for matchmaking and only with your awareness
• With trusted service providers who assist in running our platform, under strict confidentiality obligations
• When required by law, court order or government authority

Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss or misuse.

• All profile data is stored securely and accessible only to authorised team members
• WhatsApp communication is end-to-end encrypted by default
• We regularly review our data practices to ensure ongoing protection

However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have full control over your personal information. At any time, you may:

• Request to view the information we hold about you
• Request correction of any inaccurate or outdated information
• Request complete removal of your profile from our database
• Withdraw consent for us to use your data for matchmaking purposes

To exercise any of these rights, please contact us directly via WhatsApp or at the address below. We will respond within 48 working hours.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.

Continued use of our services after any changes constitutes your acceptance of the updated policy.

Questions or Concerns?

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us directly.